NEW!     January 1, 2010    CONTACT PHONE     # 360-305-8025

Guarantee:

Birchwood Botancials fully guarantee our herbal products. We strive to make our customers happy. We make our herbal products in small batches to assure quality and freshness. If for any reason you are not completley satisfied please call or email within 15 days for a refund of purchase price, excluding shipping. If a product is damaged or lost in the mail, we guarantee your order. Please return your package and we will replace it as soon as possible.

How to order:

Online; credit & debit card services, currently using Paypal.

Email; christie@birchwoodbotanicals.com ,  email a list of products you desire to order.  After you receive your order confirmation, mail in a check or money order, and your items will be shipped after your payment is received.

Phone; 360-305-8025 After a order confirmation, you can mail in a check or money order, and your items will be shipped after your payment is received.

Mail; You can write requesting and order at Birchwood Botanicals
                                                                            3036 Birchwood Ct.
                                                                            Bellingham, Washington 98225
again, after a order confirmation, you can mail in a check or money order, and your items will be shipped after your payment is received.

Shipping;  We ship via USPO priority mail. Once payment is received your order will be shipped within 2-5 days. If an item is on back order we will let you know via email or phone.

Shipping Charges;
$0     -    $12    =  $4.00
$13   -    $24    =  $6.50
$25   -    $48    =   $9.00
$49   -    $75    =   $12.50
$75 or more  = free shipping

Returns & exchanges; Birchwood Botanicals fully guarantees our products. If for any reason you are not satisfied, please return products in orginial box and your refund will be returned promptly.  If a package/products are damaged in shipping or lost in the mail, please return damaged product and we will exchange your puchase within 2-5 days of receipt.
Returns or exchanges must be made 15 days of purchase. Please call or email right away for prompt service.

Disclaimer;

Privacy Policy; Birchwood Botanicals respects your privacy. We will never give, trade or sell your personal information. The information you give us is private and used only to process your order.
Your name and address will be added to our database in order to facilitate any future orders you may place. We do contact our customers on occasion for via email or mail for promotional purpose.